Frequently Asked Questions (FAQS)
Q: Do I need to empty the gas tank?
A: Yes, the gas tank must be completely empty for container
shipments. However, for RO/RO shipments, the tank can be one-quarter
full, according to U.S. Coast Guard regulations.
Q: Do I need to take my license
plates of the vehicle?
A: Yes, license plates are frequently stolen as
souvenirs.
Q: Will the from the ocean salt water damage
my automobile?
A: No, all of the major vehicle manufacturers (G.M., Chrysler,
Toyota, etc.) ship their new vehicles via RO/RO Carrier.
Q: Do I need the original vehicle title in order
to ship my vehicle?
A: Yes. A vehicle will only be cleared by U.S. Customs with the
original title present.
Q:
What kind of personal items can I place in my vehicle for shipping?
A: If the vehicle is shipped in a container, any personal items
can be placed in the vehicle. No personal items can stay in the
vehicle, except for a jack and a spare tire if it is being shipped
via RO/RO service.
Q: Am I allowed to ship my leased vehicle
overseas?
A: Yes, but you must obtain an original Notarized letter
from the lien-holder giving you permission to ship the automobile, and you
must have the original title attached to this letter.
Q: What do I need
to deal with U.S. customs?
A: No, we do the work for you to get the final approval on
your shipment by providing to you the required export forms.
However, you will need to provide all commercial invoices and
sign export forms.
Q: How about foreign
customs?
A: Many foreign government require that you provide
receipts for any new merchandise in your shipment in order collect
duties.
Q: Do I need to purchase insurance
for my vehicle while on-board a vessel?
A: Yes, separate insurance coverage may be purchased through
our office. We strongly recommend that you purchase insurance for your
vehicle while on-board the vessel. The "full Coverage" replaces the cost of
the car, dents, scratches and shipping costs, and the "Total Loss" replaces
the value of the car only.
Q: Is there a limit of liability for steamship
companies?
Yes. By Maritime Law, steamship companies are limited to a
liability of no more than $500 per vehicle.
Q: Can I track my shipment?
Not at this time. This feature will be available on this
site at a future date.